Registered care invoices and receipts are available along with state-based customised reporting for:
- NSW - Census data
- QLD - DET reporting
- VIC - KIMS reporting
Centre Based Day Care
This is where it all started for HubWorks! and is our flagship product. We were asked in 2007 to find a solution to the introduction of the online CCMS system at the time from several long day care centres. So we turned it back on them and asked what they wanted. The feedback was unanimous. "Give us a CCMS that won't bog us down in more administration. Oh, and we don't want to read a lot of guff." We listened, and the result is a clean, simple Child Care Management System that looks like we just picked up a highlighter and put it on your screen. We have released a lot of new functionality and integrations over the past 12 years; however, the simplicity still remains today.
FDC / IHC - Services and Educators
Having worked with nominated services, HubWorks! launched its FDC and IHC version in 2008. One-stop-shop. Now, sponsors, services, educators and parents can all take part in information sharing.
We are proud of what has taken years of industry consultation and approval to provide this vital sector with a great one-stop-shop. We know you will enjoy using HubWorks! and see that your national and state peak bodies have been working hard on your behalf.
A quote from one of our users:
HubWorks! has given us a one-stop-shop. We now have a system that allows immediate and accurate processing to CCS and allows us to interact between educators and parents at a scheme level but also for parents to interact with educators via one system. There is nothing to download or upgrade, in-fact the transition to HubWorks! could not have been easier. The scheme, educators and parents can log on anytime and anyplace, wherever it is convenient for them to access the internet and view their child care entitlement, fees and payments.
HubWorks! always give us concise and friendly customer service and support, nothing is a problem and when it really matters. HubWorks! has shown us that time is the most important asset we have, creating a system that allows us to focus on our clients and to deliver quality outcomes for children.
- Natasha Staal, Administration for the coordination unit at Wynnum Family Day Care
Outside School Hours Care is, without doubt, a unique identity within the sector. Caring for children who range in school age in short bursts at the beginning and end of the day, offering a variety of different activities in thousands of locations, it has earned its own reputation as a great supporter of parents. HubWorks! launched its OSHC product in 2008 built in consultation with state OSHC peak bodies and coordinators to ensure we capture your needs.
HubWorks! OSHC allows parents to fill in their enrolment forms online, has an online waitlist for when your service is at capacity and will enable parents to book and pay for care 24/7 online via their computer, tablet or mobile phone. HubWorks! OSHC also allows you to promote your Vacation Care programs to your current families plus advertise vacancies to your waitlisted families, by utilising a marketing blast from your integrated News Feed. Online' Notes' sharing between service and families is another fantastic way to ensure relevant information regarding your children, is always up to date.
HubWorks! was approved by DSS to participate in the Nanny Pilot Programme. The Australian Government's two year Nanny Pilot Programme will provide subsidised care for children to help participating families with the cost of using a nanny. It will support families who struggle to access child care services, particularly if they work non-standard hours, or live in regional or remote areas or away from existing child care.
HubWorks! offers multi-service providers an aggregated Enterprise dashboard.
The dashboard provides real-time financial and operational data across all of your distributed services. You can optionally integrate this data with your chosen accounting package.
The ability to search for children and families from one login, access each of your services and view high-level reports, including a centralised waitlist is available. The ability to send messages to families in bulk from the dashboard and set up global settings such as how you want your online bookings and invoices to operate also exists. Lastly, enterprise-level staff management, privileges and audits are available for senior members of your team.
HubWorks! has offered an online parent portal for over 10 years, this year, we released our native iOS and Android HubHello families app. Families can log in at any time and receive immediate push notifications regarding news your service publishes, photos from your gallery, observations, cycle of planning and program plans you are running and menus you are serving.
Families can check their booked sessions, see account balances, create and pay invoices, book and pay for additional care and obtain the latest Government information such as CCS%, absences and eligible hours.
The enrolment form is available for families to update at their convenience, any updates are sent through as an alert to notify the service.
Families can also provide feedback on gallery images, observations and program plans and notes you chose to share with families which is a great way to increase family participation.