Choose the plan that works for you.

Select Service Type:

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Small business
Ideal for services with less than 20 approved places

$735

Per licence, billed annually

Or $66.82 billed monthly

All costs quoted exclude GST


Bronze
Ideal for small services that don’t need the extras

$1,260

Per licence, billed annually

Or $114.55 billed monthly

Multi-service discounts available
All costs quoted exclude GST

Silver
Ideal for services that need some add-on features

$1,630

Per licence, billed annually

Or $148.18 billed monthly

Multi-service discounts available
All costs quoted exclude GST

Onboarding and support
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
No setup fees
Onboarding training
24/7 access to HubDesk (online support hub)
Email support
Phone support
Priority phone support
Live chat support
Specialist consultancy
-
-
-
-
-
-
-
-
-
-
Technology and security
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
Parent Portal
All Programs
HubWorks
Web and mobile
AWS data hosting
AWS data backups
AWS data encryption
AWS disaster recovery
Staff privileges
Global logins
Audit log
Multi-factor authentication
Multi-service dashboard
Finance integration (API)
-
-
-
-
Add on $150*
Add on $1,500*
Add on $1,500*
Childcare administration
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
CCS integration
Synced parent portal
Online waitlist and enrolments
Automated invoices & CCS estimates
CCS Quarantine
Dynamic iPay (Direct debt)
Financial and operational reports
Electronic sign in
Centralised waitlist
-
-
-
Add on $150*
Parent administration
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Web and mobile app
CCS integration
Global login
Complete & edit online forms
Access accounts & payments
BookMe (online bookings)
Receive push notifications (eat, sleep, nappy changes)
Incident reports
Newsfeed and gallery
Observations & cycle of planning
Meal consumption
EYLF planning
Educate
Educate
Educate
Educate
Educate
Educate
Educate
Educate
In-built learning frameworks
Upload service policies
In-built NQF elements
Observations
Cycle of planning and program planning
HubWorks integration
Synced parent portal
Custom reporting
-
-
-
-
-
-
-
-
Meal planning
feedAustralia
feedAustralia
feedAustralia
feedAustralia
feedAustralia
Customisable menu planner
Nutritional assessment
Automated shopping lists
Synced parent portal
Custom reporting
Child protection
Safe
Safe
Safe
Safe
Online Safe assessment
Risk prediction rating
Case review specialist
Custom reporting
Small business
Ideal for services with less than 20 approved places

$735

Per licence, billed annually

Or $66.82 billed monthly

All costs quoted exclude GST


Bronze
Ideal for small services that don’t need the extras

$1,260

Per licence, billed annually

Or $114.55 billed monthly

Multi-service discounts available
All costs quoted exclude GST

Silver
Ideal for services that need some add-on features

$1,630

Per licence, billed annually

Or $148.18 billed monthly

Multi-service discounts available
All costs quoted exclude GST

*All add on feature costs exclude GST and are charged per licence and billed annually.
Silver
Ideal for services that need some add-on features

$735

Per licence, billed annually

Or $66.82 billed monthly

Multi-service discounts available
All costs quoted exclude GST

Onboarding and support
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
No setup fees
Onboarding training
24/7 access to HubDesk (online support hub)
Email support
Phone support
Priority phone support
Live chat support
Specialist consultancy
-
-
-
Technology and security
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
Parent Portal
All Programs
HubWorks
Web and mobile
AWS data hosting
AWS data backups
AWS data encryption
AWS disaster recovery
Staff privileges
Global logins
Audit log
Multi-factor authentication
Multi-service dashboard
Finance integration (API)
Add on $150*
Add on $1,500*
Add on $1,500*
Childcare administration
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
Synced parent portal
Online waitlist and enrolments
Automated invoices & CCS estimates
Dynamic iPay (Direct debt)
Financial and operational reports
Electronic sign in
Centralised waitlist
Add on $150*
Parent administration
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Web and mobile app
CCS integration
Global login
Complete & edit online forms
Access accounts & payments
BookMe (online bookings)
Receive push notifications (eat, sleep, nappy changes)
Incident reports
Newsfeed and gallery
Observations & cycle of planning
Meal consumption
EYLF planning
Educate
Educate
Educate
Educate
Educate
Educate
Educate
Educate
In-built learning frameworks
Upload service policies
In-built NQF elements
Observations
Cycle of planning and program planning
HubWorks integration
Synced parent portal
Custom reporting
Meal planning
feedAustralia
feedAustralia
feedAustralia
feedAustralia
feedAustralia
Customisable menu planner
Nutritional assessment
Automated shopping lists
Synced parent portal
Custom reporting
Child protection
Safe
Safe
Safe
Safe
Online Safe assessment
Risk prediction rating
Case review specialist
Custom reporting
Silver
Ideal for services that need some add-on features

$735

Per licence, billed annually

Or $66.82 billed monthly

Multi-service discounts available
All costs quoted exclude GST

*All add on feature costs exclude GST and are charged per licence and billed annually.
Educator
For family day care and inhome care educators

$210

Per licence, billed annually

Or $19.09 billed monthly

All costs quoted exclude GST

Onboarding and support
All Programs
All Programs
All Programs
All Programs
No setup fees
Onboarding training
24/7 access to HubDesk (online support hub)
Email support
Technology and security
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
Web and mobile
AWS data hosting
AWS data backups
AWS data encryption
AWS disaster recovery
Global logins
Audit log
Multi-factor authentication
Childcare administration
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
HubWorks
CCS integration
Synced parent portal
Time and digital submissions
Automated invoices & CCS estimates
HubWorks
CCS Quarantine

Dynamic iPay (Direct debt)
Financial and operational reports
Electronic sign in
For employee base Educators, the service will have access to iPay.
For non-employee base Educators, they will have access to iPay.
Only available if service is on a Silver or Gold plan
Parent administration
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Parent Portal
Web and mobile app
CCS integration
Global login
Complete & edit online forms
Access accounts & payments
BookMe (online bookings)
Receive push notifications (eat, sleep, nappy changes)
Incident reports
Newsfeed and gallery
Observations & cycle of planning
Meal consumption
EYLF planning
Educate
Educate
Educate
Educate
Educate
Educate
Educate
Educate
In-built learning frameworks
Upload service policies
In-built NQF elements
Observations
Cycle of planning and program planning
HubWorks integration
Synced parent portal
Custom reporting
Only available if service is on a Silver or Gold plan
Only available if service is on a Silver or Gold plan
Only available if service is on a Silver or Gold plan
Only available if service is on a Silver or Gold plan
Only available if service is on a Silver or Gold plan
Only available if service is on a Silver or Gold plan
Only available if service is on a Silver or Gold plan
Only available if service is on a Silver or Gold plan
Meal planning
feedAustralia
feedAustralia
feedAustralia
feedAustralia
feedAustralia
Customisable menu planner
Nutritional assessment
Automated shopping lists
Synced parent portal
Custom reporting
Child protection
Safe
Safe
Safe
Safe
Online Safe assessment
Risk prediction rating
Case review specialist
Custom reporting
*All add on feature costs exclude GST and are charged per licence and billed annually.
Educator
For family day care and inhome care educators

$210

Per licence, billed annually

Or $19.09 billed monthly

All costs quoted exclude GST

Terms and conditions (T&Cs):

  1. *All add on feature costs exclude GST and are charged per licence and billed annually.
  2. Dynamic iPay (Direct debt): For employee base Educators, the service will have access to iPay. For non-employee base Educators, they will have access to iPay.
  3. Electronic sign in: Only available if service is on a Silver or Gold plan
  4. All EYLF Planning (Educate) features: Only available if service is on a Silver or Gold plan
feedAustralia: Service
For daycare, OSHC, kindergarten or family daycare services

$1*

Per child (as per Service Approval Form), billed annually

*Minimum cost is $20 for those services that are approved for under 20 children.  

All costs quoted exclude GST.

feedAustralia: Educator
For family day care and inhome care educators

$20

Billed annually

All costs quoted exclude GST.

Onboarding and support
All Programs
All Programs
All Programs
All Programs
All Programs
No setup fees
Onboarding training
24/7 access to HubDesk (online support hub)
Email support
Phone support
Technology and security
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
All Programs
Web and mobile
AWS data hosting
AWS data backups
AWS data encryption
AWS disaster recovery
Staff privileges
Global logins
Audit log
Multi-factor authentication
Parent administration
Parent Portal
Parent Portal
Parent Portal
Web and mobile app
Global login
Meal consumption
Meal planning
feedAustralia
feedAustralia
feedAustralia
feedAustralia
feedAustralia
Customisable menu planner
Nutritional assessment
Automated shopping lists
Synced parent portal
Custom reporting
feedAustralia: Service
For daycare, OSHC, kindergarten or family daycare services

$1*

Per child (as per Service Approval Form), billed annually

*Minimum cost is $20 for those services that are approved for under 20 children.  

All costs quoted exclude GST.

feedAustralia: Educator
For family day care and inhome care educators

$20

Billed annually

All costs quoted exclude GST.

*All add on features are charged per licence, per month billed annually.

Join 1,700+ highly productive (and cool) childcare and preschool services

Every plan includes

great perks.

Thinking about joining the HubHello community? Here’s a few extra perks you can expect to enjoy (you’re welcome).

Consistently fast and reliable support

On average all calls are answered within 24 seconds and issues are resolved within 30 minutes of being lodged.

Fresh releases every week

We have a robust development roadmap with new features automatically made available to all our clients every week. There is no downtime for clients to receive these upgrades.

Annual client feedback survey

From program features to support processes, every year you can tell us how we can continue to evolve to meet your needs.

Customised development services

Got something specific in mind you need building? We can provide a customisation assessment for you - and if we assess that all clients can benefit from the feature, we’ll absorb the cost on your behalf.

product reviews

Say hello to our fabulous clients

"HubWorks has given us a one-stop-shop. We now have a system that allows immediate and accurate processing to CCS and allows us to interact between educators and parents at a scheme level but also for parents to interact with educators via one system. There is nothing to download or upgrade, in-fact the transition to HubWorks could not have been easier. The scheme, educators and parents can log on anytime and any place, wherever it is convenient for them to access the internet and view their child care entitlement, fees and payments.

The HubHello team always provides us with concise and friendly customer service and support. HubWorks has shown us that time is the most important asset we have, creating a system that allows us to focus on our clients and to deliver quality outcomes for children.”

Natasha Staal
Wynnum Family Day Care

Frequently asked questions.

Do you offer monthly payment options?

Yes - you can choose between monthly or annual payment frequencies for our package plans. Our standalone feedAustralia pricing, however, is only available as an annual licence fee.

Do you have any setup fees and/or training fees?

There is no fee to set up your accounts and onboarding training is included in your licence package. Should you wish to migrate your child data files from your existing software platform, a data migration fee will be applied.

Is there a limit to the number of logins or child records per licence?

No, there is no limit to the number of staff logins or the number of child or parent records that you can have in your service account. Please note your number of children should match what you have been approved by CCS.

Is there a cost to setup iPay (Direct Debt)

HubHello does not charge a setup fee or ongoing charges to use iPay. Please note transaction fees are applied by our payment platform provider. These fees can be optionally passed onto parents or absorbed by your service.

  • Bank account: 75c
  • Credit card (Visa/Mastercard/AMEX): 75c + 1.56%
  • Rejection fee: $2.75

Is there a cost to setup BookMe? (online bookings)

There is no setup cost to use BookMe. Depending on the type of booking that is placed, a booking fee per transaction may apply. This fee can be optionally passed onto parents or absorbed by your service.

Do you offer multi-service / enterprise discounts?

Yes we have a tiered discount structure for multi-service providers. Please contact us on 1300 769 110 to learn more about what discounts may be applicable for you.

Can HubWorks integrate with my accounting software?

Yes, HubWorks can provide local Government financial package integrations using a combination of native API’s and SFTP file delivery from HubWorks to a service. We have successfully integrated and maintained integrations with: Finance One, SAP, Green Tree, Synergy and Pathways.